299bad Privacy Policy

299bad ("we", "our", or "the platform") is committed to providing a safe and reliable online gaming experience for users in Bangladesh. This Privacy Policy ("Policy") explains how we collect, store, use, disclose, and protect your ("user") personal information.

By using our website (https://299bad.lat) or completing registration, you are considered to have accepted the terms of this Policy. If you do not agree with any part of this Policy, please refrain from using our platform.

Some key terms used in this Policy are defined as follows:

• Personal Information: Any information that can directly or indirectly identify you.
• Processing: Any operation performed on personal information, such as collection, storage, use, or deletion.
• Third Party: Any person or entity other than 299bad or the user.
• Cookie: Small data files stored in your browser that are used to improve website functionality.

We collect various types of information in order to provide services on the 299bad platform. This information comes from two main sources: what you provide directly and information collected automatically through your use of the platform.

2.1 Information You Provide

During registration and account management, you provide the following information:

• Full name and date of birth (for age verification — 21+ confirmation)
• Email address and mobile number
• National ID card or passport details (for identity verification)
• Residential address
• Preferred payment method details (bKash, Nagad, Rocket, Upay, or bank account)
• Transaction and financial records

2.2 Automatically Collected Information

When you use our platform, the following information is recorded automatically:

• IP address and device information
• Browser type and operating system
• Your navigation patterns and session duration on the website
• Games used and betting history
• Login time and location information
• Information obtained through cookies and similar tracking technologies

2.3 Information Received from Third Parties

In some cases we may receive information about you from third-party verification services or payment processors — but only for the purpose of meeting legal obligations or preventing fraud.

299bad uses your personal information only for the purposes described below. We never use this information for any other purpose without your consent.

299bad does not sell your personal information to third parties. However, certain information may be shared with selected parties in the following limited circumstances:

4.1 Service Provider Partners

Trusted technology and payment partners that assist in operating our services (such as payment gateways and cybersecurity services) may access information to the extent necessary. These partners operate under strict confidentiality agreements and may not use your information beyond our instructions.

4.2 Legal Obligations

We may disclose necessary information if required by a court order, a lawful request from a law enforcement agency, or applicable law. In such cases we will provide only the minimum information required.

4.3 Fraud Prevention

Relevant information may be shared with the relevant authorities to investigate money laundering, fraud, or other illegal activities. This is essential to protect the interests of all our users.

4.4 Business Transfers

If 299bad is part of a merger, acquisition, or asset sale, user information may form part of the transferred assets. In such a situation we will notify you in advance, and the new controller will also be required to comply with this Privacy Policy.

299bad maintains industry-standard technical and organizational measures to protect your personal information. The key components of our security framework are:

• SSL/TLS Encryption: All information transmitted on the website is protected by the highest-grade encryption.
• Secure Data Storage: Stored information is kept in encrypted databases and can only be accessed by authorized personnel.
• Two-Factor Authentication (2FA): An additional layer of security for account access.
• Regular Security Audits: Regular audits are conducted to identify system vulnerabilities and address them in a timely manner.
• Staff Training: All our staff receive regular training on data protection and work under confidentiality agreements.
• Incident Response Plan: A dedicated team is in place to take swift and effective action in the event of any security breach.

However, transmitting information over the internet is not entirely risk-free. We make every effort to protect your information, but no organization can guarantee complete security.

Cookies are small text files stored in your browser or device. 299bad uses different types of cookies that help us provide you with a better service.

6.1 Essential Cookies

These cookies are necessary for the basic functionality of the website. They are used to maintain login sessions, perform security checks, and keep core platform features active. Disabling these cookies will prevent the site from working properly.

6.2 Analytical Cookies

These cookies are used to understand how users interact with our site. This information is collected entirely anonymously and is used only to improve the quality of the platform.

6.3 Preference Cookies

These cookies are used to remember your language preferences, account settings, and other personalized options, making each of your visits easier.

You can control or delete cookies from your browser settings. However, disabling certain cookies may limit the functionality of the platform.

As a 299bad user, you have the following rights regarding your personal information. Contact our support team to exercise these rights.

• Right to Access: You can request to know what information we hold about you and to receive a copy of that information.
• Right to Rectification: If there is any inaccuracy or incompleteness in your information, you can request that it be corrected.
• Right to Erasure: In certain circumstances you can request that your personal information be deleted. However, some information must be retained for a set period due to legal obligations.
• Right to Object to Processing: You have the right to object to the use of your information for specific purposes.
• Right to Data Portability: You can request to receive your information in a structured, machine-readable format.
• Right to Withdraw Consent: You can withdraw your previously given consent at any time. However, processing carried out before the withdrawal will remain lawful.

Contact our support team to exercise the rights listed above. We will generally respond to your request within 30 business days.

We retain your personal information only for as long as is necessary to fulfill the purpose for which it was collected or to meet legal obligations.

8.1 Active Accounts

While your account remains active, we will retain your registration and profile information, transaction history, and communication records.

8.2 After Account Closure

After an account is closed or deactivated, some information may be retained for the necessary period for legal, financial, and security reasons. Once that period has passed, the information will be securely deleted or anonymized.

8.3 Backup Data

Information stored in system backups is deleted in accordance with a regular rotation policy. It may not always be technically possible to immediately delete specific information from backup copies.

299bad is an adults-only platform and is intended solely for those aged 21 or above. We do not knowingly collect personal information from anyone under the age of 21.

We follow an age verification process at the time of registration. If we become aware that information from a minor has been collected inadvertently, we will immediately close that account and securely delete all related information.

If a parent or guardian believes their child's information is on our platform, please contact us immediately.

299bad may update this Privacy Policy from time to time. Changes may be necessary due to technological developments, the introduction of new services, legal changes, or changes in our business operations.

If any significant changes occur, we will:

• Update the "Last Updated" date at the top of this page.
• Send a notification email to registered users.
• Request acknowledgment upon login to the platform.

Continued use of the platform after changes are made will be considered acceptance of the updated policy. We recommend that you review this page regularly.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us. Our privacy team is ready to assist with all your inquiries.

Note: This privacy policy applies to all services on the 299bad platform. Visit our Responsible Gaming page for guidelines on responsible gaming, and read the Terms & Conditions page to learn about the site's rules.